Terms and Conditions

Welcome to Evojacks.com. We want you to have fun whilst you are here. Since this is an online gaming website, there are a number of laws and regulations that regulate our activities. We will explain the rules as clearly as possible in these general terms and conditions (The "rules"). Thank you for taking the time to read through the rules of Evojacks.com. This way we can inform you about what you may and may not do whilst using the website and products, how we use any optional personal information provided and how we manage the website. We have done our best to keep the tedious, legal information as short as possible.

The rules are a binding agreement between us. By connecting your wallet to our site and creating an account, you certify that you have read and approved the terms and conditions. If you do not accept and approve of the rules, do not connect or continue using the site. Everything changes every now and then and we can change these terms at any time. In the event of any such changes, we will update them here. We have the right to change them at any time.

You see the following terms used in the Rules:
"Bonus" Consisting of all promotional offers that bring a specific reward, including but not limited to: welcome offers, reload bonuses, deposit bonuses, free spins, free bets and risk-free plays.
"Game" Consisting of Lottery and all other games on our website (where mobile or any other platforms are included). The term "games" may refer to any of these. We may add or remove games to the website at any time.
"Rules" We refer to these terms and conditions that you approve of when using the website.
"Website"
http://www.evojacks.com/, Consisting of any apps and mobile versions of this and any other subdomains to 'www.evojacks.com'
"We" The license and platform is held by Evojacks.com. All rights reserved. Evojacks.com is not connected to or approved by any of the companies, organisations, or any other bodies related to any of the games used. EuroMillions is the trademark of Services aux Lotteries on Europe.
"You" The one using the website.
"Your / Yours" Has its usual meaning in relation to you.
"Your Account" / "Account" Your user/gaming account on the website.

As we are a provider of an online gaming platform, we are obligated to inform you that our business is licensed in Costa Rica as Green Light Software Systems, with company number 3-102-702763. Our company address is Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Avenida Pastor Diaz, Sanchez Chavarria.

• Email: [email protected]

To play the games on the website you must:

• Be over 18 years old or over the statutory age to play in the country where you are located.
• Be an actual person. You cannot be part of a company or legal entity.
• Play the games yourself and as an amateur.
• Have the legal right to play the games on the website.
• Do not live in or play from any country where lottery betting and/or casino gambling is prohibited, including Netherlands, Slovenia, Belgium, Slovakia, France, Italy. This list is not exhaustive. We do not advise using a VPN to connect to our site if your country is blocked.

6.1 Register
6.1.1 Ensure you have the Metamask extension installed on your browser.
6.1.2 Click the 'Signup' button.
6.1.3 Metamask should open and request confirmation of connection.
6.1.4 You can now log in with the registered credentials.

6.2 Payment
When you are ready to play, you must deposit funds into your Account. Following these steps:

• Click "Cashier" on the site
• Choose Crypto payment method
• Fill in the information required
• Confirm that the information is correct by clicking on "Continue"

6.3 Play
6.3.1 We have many games on the website. Simply go to the product tabs in the navigation. You start playing when you click on the selected game that you choose to play.
6.3.2 You must always play the games on the website in accordance with these rules and any special rules applicable to games offered on the website. Different rules may apply to different games.

7.1 You must register and play from your own account only. You may not play on behalf of anyone else.

7.2 You must keep your login credentials safe and secure and not share them with anyone. If you share your login credentials with someone, even if by accident, you will be held responsible for any misuse or incorrect use of your account.

7.3 You must always keep your accounts personal and any contact data added should be correct.

7.4 If you realise that the information you have entered upon registering is incorrect, you must notify us immediately or immediately change the information.

7.5 It is your responsibility to know if your activity on the website is legal in the country in which you are playing.

7.6 You may only have one account on the website. If you have more than one account, you must notify us immediately. Only one account per user is allowed. This is strictly enforced, and all your accounts will be closed, and funds forfeited, if we suspect deliberate multi-accounting.

7.7 You can access all games on the website as long as you have sufficient funds in your account, otherwise you will need to make a deposit.

7.8 You may not transfer or receive funds from one user account to another and / or transfer, sell or purchase user accounts.

7.9 You may not use any technical errors or vulnerabilities to your advantage. We have the right to cancel and withdraw any winnings you have received in this way.

7.10 You may not be involved in any fraudulent, secretive, cheating or any other illegal activities related to your (or third party) use of the website. You may not use any methods or technologies using software or hardware devices to aid you in participation in games on the website.

7.11 Currency fluctuations may occur.

7.12 Where we have betting limits within our site, this refers to per person, not per wallet. You may not "farm" bets over this limit using the same account or other wallet accounts. Any bets over the limit will be cancelled, and the funds returned to the account. Persistent abuse can result in permanent account closure, and forfeiture of funds.

In the live casino and sportsbook, our current max bet is $500 value.

7.13 We reserve the right to suspend access to live games and, in extreme cases, forfeit the account of any user suspected of employing systems or strategies with the intention of gaining an unfair advantage, manipulating, or diminishing the inherent odds of live games.

8.1 We may refuse the opening of an account for any reason.

8.2 We may suspend or close your account as a result of a violation or suspected breach of this agreement or for any other valid reason. If you have been inactive for more than 6 months, we may close and confiscate the funds in your account.

8.3 We are aware and fully understand that mistakes and spelling errors may occur. We therefore, have the right to close your account, and retain any funds, if we detect that the information you have provided at the time of registration is incorrect.

8.4 We provide no credit except bonuses or promotions. The balance on the account earns no interest. We cannot be treated as a financial institution.

8.5 If we find that you are using the website in any way that it is not intended for, in order to earn money, we will adjust the account so that anything that may be earned from such activity will be removed. The account can be permanently closed.

8.6 We may refuse, terminate or limit a game or bet for any reason.

8.7 We declare a game or bet completely or partially void / (and / or close the account) if we believe that any of the following is true:

• You, or any persons you are associated with, have directly or indirectly affected the outcome of an event;
• You or any persons you are associated with, are involved in fixing;
• You, or any persons you are associated with, have directly or indirectly disregarded the Rules;
• The result of an event has been directly or indirectly affected by criminal activity;
• A significant change in the odds has occurred, for example due to a public notice regarding an event;
• Bets have been made, placed and / or approved that we would normally not have approved due to a technical error affecting the website at that time; or a mistake, typo and / or anything out of our control;

8.8 We may suspend your account, cancel and / or refund any of your losses found in the "available funds' balance (after deducting any withdrawal fees); retain profits and / or apply debits as required (regarding damages caused by you) without warning and without any obligation to state a reason. If we do, all contractual obligations at the time of closing will be honoured.

8.9 If we suspect that you are involved in illegal or fraudulent activity regarding your (or third party) use of the website, have issues with creditors or are involved in any other behaviour that is detrimental to the website, we may suspend or close the account and / or cancel bets.

8.10 All transactions will be monitored and / or reviewed to prevent money laundering.

8.11 If, in our sole opinion, we find that you persistently abuse our rules - through any single or multiple wallets, we reserve the right to close your account/s and you may forfeit your funds in these, and any future accounts, at our discretion.

9.1 Deposits
The cryptocurrency payment method can be found under the "Deposit Money" page on the website.
When you select the cryptocurrency payment method, you agree to the terms of that payment method and all applicable fees (if any), approve the payment method is valid, that the payment account address belongs to you, and that you are entitled to use the payment address.

It is illegal to deposit money that has been obtained illegally.
We reserve the right to change currency on our customers' accounts without notice.

Minimum deposit to your account is 1 USD. Any deposit under 1 USD will not be registered.

In regard to all syndicate (group play) products:
All wins, including jackpots, are capped at a value of fifty million Euros (50,000,000 €). This means that should a lottery jackpot be won, then fifty million Euros (50,000,000 €) will be the maximum amount paid out.

In regard to all single line bets:
All wins, including jackpots, are capped at a value of fifty million Euros (50.000.000 €). This means that should a lottery jackpot be won, then fifty million Euros (50,000,000 €) will be the maximum amount paid out.

9.2 Pay-outs
Once the result of a game you have participated in has been determined or when we can confirm the outcome of an event, any winnings will be made available to you on the account.

If, by mistake, we credit your account with winnings not belonging to you, these will be relinquished from the account.

9.3 Withdrawals
You may withdraw any amount up to the total balance shown in your account by requesting a withdrawal. Withdrawal requests are only made through the website.

You agree that funds in the account may only be used to play the games provided on the website. We may reject a withdrawal request if we suspect that funds are taken out on fraudulent or money laundering grounds.

Casino game providers require us to confirm large wins with them, which can take up to 24-72 hours.

You may withdraw up to 5000USDT (or equivalent based on the current exchange rate on the day of your withdrawal request) in a 1-week period, and a maximum of 20000USDT per month, unless a larger amount has been approved by us, at our discretion. We may charge a withdrawal fee. We can in our discretion pay non-lotto jackpot withdrawals in a currency of our choosing. Major jackpot withdrawals can take up to 1 month to be paid as all jackpots are fully insured.

Our insurance company covers Tier 1 and 2 wins, and will have their own procedure to follow, in order to comply with money laundering regulations. These will need to be followed in order to receive funds, and can include production of a form of identification. These winnings can then be paid either in fiat currency, or a cryptocurrency of the winner's choosing.

User privacy is ensured at all times.

10.1 You can close your account at any time by navigating to the My Profile area, setting the Account Status to disabled, and then clicking Update Profile.

10.2 If you decide to close your account with us:

You must contact our customer support team and specifically request the closing of your account. We will transfer all funds from the account (subject to deduction of relevant withdrawal fees).

If you participate in a lottery, you cannot close your account during the time the lottery draw is in progress.

10.3 If your reasoning for closing the account is because you have a misuse problem, please check our Responsible Gaming Rules.

11.1 An inactive account is an account that has a positive balance that has not been used for an uninterrupted period of 6 months.

11.2 If you log in before the account becomes inactive, after we have charged an administrative fee, the account will no longer be charged with any further administrative fees. You can also request a full refund of the administrative fees by contacting our customer support team. The inactivity period begins from your last login date.

11.3 If your Account becomes inactive and we are unsuccessful in contacting you, we will transfer your remaining balance to the relevant regulatory authority, if required by applicable law (depending on where you live).

12.1 Bonuses are only valid once per wallet.

12.2 You always play using your cash money balance first, before you start playing using your bonus funds.

12.3 Deposit and Reload Bonuses must be activated manually by you for the account. Unless otherwise specified, you can do this after you log in to the account and enter the amount needed to get the bonus. Transfers or Deposit Bonuses can only be activated when a cash money balance is available on the account. If you play with any of your funds before claiming the bonus, lost funds cannot be used to activate the bonus.

12.4 When claiming a bonus, your cash money balance, bonus and all winnings generated by them will remain bonus funds and cannot be withdrawn or bet on other products until the wagering requirements have been met.

12.5 All bonuses have a wagering requirement that must be met within a certain timeframe before any winnings can be withdrawn. The total wagering requirements for all bonuses are always stated in the terms of that bonus. Failure to meet the wagering requirement results in the bonus and any possible winnings from that bonus being forfeited.

12.6 When receiving free credit the maximum withdrawal is $100. The total maximum withdrawal for free credit per account is $200 for non-depositors. Depositing a small amount afterwards just to withdraw more free credit does not count.

Bonus Contributory Percentage:
Your bonus can be used with all games, but each game type has a contributory percentage that it makes to the wagering requirements before withdrawals are allowed.

The contributing percentages of games towards the wagering requirements are as follows:
100% on all slot games
50% on syndicate lotto purchases
10% on individual lotto purchases
2% on all other games.

12.7 Wagering Requirements:
All 200% deposit bonuses have a wagering requirement of 40x deposit/bonus.
All 120% deposit bonuses have a wagering requirement of 30x deposit/bonus.
All 100% deposit bonuses have a wagering requirement of 25x deposit/bonus.
All 50% deposit bonuses have a wagering requirement of 12x deposit/bonus.
All 20% deposit bonuses have a wagering requirement of 5x deposit/bonus.

12.8 Temporary one-time bonuses will have a wagering requirement of 3 times the bonus amount, unless stated otherwise.

12.9 Please note, if you have multiple active bonuses in your account with wagering requirements that have not yet been met, these will accumulate. This means that you must complete the wagering requirement individually starting from the first active bonus received. Once you have successfully converted your first active bonus, you may move on to the next.

12.10 Risk-free bets on any game (e.g. proportional play on different results in the same hand/game so that "action" is created without risk) are not eligible for this bet condition. Examples of risk-free bets are wagers on red and black at the same time in Roulette and games on 'player' and 'bank' at the same time in Baccarat. All players who are detected to be in collusion, such as a person who bet on the player and a person who plays on the bank, will have their accounts closed indefinitely and all funds will be retained.

12.11 If you cancel the bonus / free spins, you lose the bonus / free spins and all winnings generated from the bonus / free spins.

12.12 We have the right to refuse a player the right to use a bonus or change the bonus (including cancelling it) if we believe that: The bonus is abused (our definition of abuse includes a player using promotional offers without ever risking their own funds); technical problems that have arisen in connection with the bonus; for some reason, the bonus cannot be implemented as intended.

12.13 Employees of evojacks.com, its licensors and licensees, distributors, resellers and subsidiaries are not entitled to receive any kind of bonuses.

12.14 If there is evidence of abuse or fraud, we will close your account and retain existing funds.

12.15 Unauthorised gambling. We may at any time decide to review game history and game transactions and / or monitor your use of bonuses or free spins. In the event of suspicion of unauthorized gambling (as defined below), we reserve the right to disqualify you from a free spins campaign or bonus, or other type of campaign, and / or retain all deposits and / or winnings and / or close your account. Unauthorised gambling is considered as bonus-misuse and is prohibited on the site. Unauthorised gambling may include (but is not limited to): low margin games, equal bet games, non-risk games and full or half-bet games. This is regarded as unauthorised gambling when it happens consciously in order to utilise and take advantage of bonuses. It is also considered unauthorised gambling to:

• place high-value bets with one purpose- to increase your balance - then place bets with less than half of the previous value to meet the wagering requirement;
• increase your account balance and then significantly change the game pattern (bet, game type, betting structure, etc.) in order to meet the wagering requirements for a bonus;
• Use bonus cash to bet on games in order to accumulate value, lose the bonus and then receive the accumulated value with a second deposit.

12.16 If you already have multiple accounts you are NOT eligible for multiple bonuses in your additional accounts. Any player attempting to claim multiple bonuses for which they are not eligible will have his/her account closed and any winnings on all his/her accounts will be null and void. All cash-ins will be cancelled.

12.17 In the case of non-deposit bonuses, coupons or vouchers, a minimum deposit of the equivalent value of $20 in the account currency must be deposited before a withdrawal can be made. This is to ensure that the account holder is a real person and that the bonus is not being abused.

12.18 Bonus funds may not be withdrawn. When a withdrawal is processed, any bonus amount used in the generation of the withdrawal will be removed prior to processing.

12.19 Bonuses last for a maximum 7 day (1 week) period from the time it is added. All funds must be used within this time - to a point where the account balance reaches zero, either through play or a successful withdrawal - otherwise all winnings will be forfeited and the bonus will be removed; leaving the initial deposit in the account minus any used funds.

12.20 In the interest of fair gaming in order to cash out any amount of money you must wager the required amount listed on the bonus terms page, unless specifically stipulated in writing by an approved representative of Evojacks.com. If you opt in for the bonus, you cannot withdraw any amount from your account until you have met the wagering requirements.

12.21 Upon making a withdrawal, your account will be checked against all terms and conditions to ensure that they have been met correctly.

12.22 Deposit bonuses cannot be added retrospectively. You must opt into the bonus at the time of deposit.

12.23 We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time, at our discretion.

12.24 Bonus funds do not contribute to rewards.

12.25 All bonuses and rewards are intended for players engaging in genuine, good-faith use of our platform. Accounts that exhibit behavior inconsistent with typical gameplay—such as depositing only to exploit bonuses, long periods of inactivity followed by bonus use, or calculated attempts to cash out without regular play—may have such rewards revoked or limited at our discretion.

13.1 You can use the non-zero balance of any of the cryptocurrencies available on your account to play our casino games.

13.2 Our casino games use USDT as a base currency. In the event we allow the use of a "non-stable" currency to play casino - when you log into a casino game using a cryptocurrency other than USDT, your balance will effectively be converted into a USDT value, at the current rate. When you log out of the casino game, your funds will be converted back to the original cryptocurrency - at the same rate.

13.3 Should we conclude that a player may be using our conversion to manipulate an advantage in their balance, we reserve the right to either use the current rate, or cancel the activity from logging into the casino game up to the current point. This includes, but is not limited to, keeping a game open for an extended period of time with minimal play.

13.4 Where a player deposit has been converted to a USD or USDT balance, this is only for use on the site. Players must not attempt to use the site as any form of "exchange" and withdrawals are only permitted in currencies that have been used for deposits.

13.5 Cryptocurrencies used or accepted on the platform are subject to market volatility. We are not responsible for any value changes during gameplay or while funds are stored on your account. We do not offer investment advice and strongly encourage users to use tokens at their own risk.

14.1 You can use the non-zero balance of any of the cryptocurrencies available on your account to play our lotto games.

14.2 When you have selected your currency to use, the current lotto and syndicate prices will be displayed in that currency.

14.3 Any standard wins resulting from playing our lotto games will be paid in the same currency as the one used to purchase, apart from tier 1, 2 and 3 prizes (the Jackpot and two prize levels below). These prizes levels are fully insured and require a different procedure due to Money Laundering regulations.

14.4 Any prize that is to be paid by through insurance can be taken in alternative cryptocurrency, such as BTC or ETH.

We do everything we can to avoid technical errors. However, it's not always possible. We must therefore state the following:

15.1 We hold no responsibility for any 'down-time' the website may incur, for server interruptions, buffering or any technical or political interference with the game. It is solely at the management's discretion, whether they decide to credit any refunds.

15.2 We hold no responsibility for damages or losses considered to be illegal or alleged to have occurred or in connection with the website or its content, including but without being limited to:

• Delays or interruptions in operation or transmission
• Loss or corruption of data
• Misuse of the website or its content
• Errors or negligence in the content

15.3 In the event of system failure during a casino game, all bets are void.

15.4 We take all reasonable steps to ensure that our computer system allows you to participate in a game. If a game is interrupted after placing a bet due to an error in the telecommunications system or a computer crash, the game will resume exactly where you were before the interruption occurred. If it does not prove possible to resume the game we will:

• Ensure that the game is terminated
• Refund the amount which you had staked on your bet to your account

16.1 Our goal is to provide the best customer experience in the industry, which is why we are striving to ensure that you will not have any reason to complain. Should you nonetheless have a complaint with us, you can contact us here:

• Email: [email protected]

16.2 When filing a complaint, you must clearly identify yourself (including wallet address) and enclose any relevant information regarding your complaint. This helps us handle cases more efficiently. We make every effort to resolve any reported case as professionally and pleasantly as possible, resulting in a mutual agreement if necessary.

16.3 All claims which are related to a transaction must be made within three months of the transaction, payment and / or agreement / should have taken place. Otherwise, we will not consider the claim. Once a claim has been received, we may review any questioned or disputed transactions and inform you of the outcome. Please note, our decision is final.

16.4 In the event of a dispute regarding account access or unauthorized activity, you agree that our system logs, game data, and transaction records shall be deemed conclusive. We reserve the right to recover funds or refuse claims based on the integrity of this data.

17.1 When you contact us, please refrain from using the following:

• sexually or grossly offensive language
• insulting or derogatory terms
• offensive, humiliating or otherwise harassing, threatening use of language intended to cause inconvenience or suffering to our customer support staff

17.2 We record and / or retain copies of all forms of correspondence or communication you have with our customer support staff, and your account may be closed following any abuse.

18.1 You use the website and participate in the games at your own risk. The website and the games are provided "as seen". The only promises we provide regarding the website are listed in these rules. We do not guarantee (in short - we give no legal promises) that:

• the software or website is suitable for a specific purpose or that they are error-free
• the website and / or the games are available without interruption

18.2 We hold no responsibility for anything. This includes any losses, expenses, or damages, regardless of direct, indirect, specific, consequential, temporary or otherwise related to your use of the website or your participation in games.

18.3 You hereby agree to fully compensate us (simply compensate for any loss), managers, employees, partners and service providers for any costs, expenses, losses, damages, claims and liabilities whatsoever that may occur in relation to your use of the website or your participation in games. If you do not agree, do not use the website.

19.1 If we suspect that you have violated these rules, we may choose to suspend or close an account. We can also retain the entire balance on an account (including any deposits) and deduct any money or damage you owe us from the available funds on the account.

19.2 We also have the right to suspend or close an account or cancel any bets if:

• We suspect you are involved in illegal or fraudulent activities
• You have problems with creditors, or anything else which may be detrimental to our business

19.3 Please note, our decision is final and indisputable.

20.1 We are also the sole owner of the brand "Evojacks.com" and the logo "Evojacks.com". Any unauthorised use of the trademark "Evojacks.com" or the "Evojacks.com" logo may result in prosecution.

20.2 www.evojacks.com is our "uniform resource locator" (URL). No unauthorised use of this URL on any other website or digital platform may be made without written consent. Links to the website and its pages may not be included on any other website without written consent.

20.3 We are the owner of the legitimate license for the rights to the technology, software and business systems used on the website.

20.4 The content and structure of the website's pages are subject to copyright © and database rights in our name. Copyright on the site including all text, graphics, code, files and links belongs to us. The site may not be copied, transferred or stored in part or in its entirety without written consent. Your registration and your use of the website do not assign any rights whatsoever to the intellectual property rights contained on the website.

20.5 You agree not to use any automatic or manual devices to monitor our web pages or any content therein. Any unauthorised use or copying may result in you being prosecuted.

If any of the provisions of these rules are deemed to be illegal or unenforceable, such provisions shall be severed from these rules and all other provisions shall continue to apply, unaffected by such separation.

22.1 The rules constitute the entire agreement between us regarding this website. Except in the event of fraud, they terminate all previous communications and suggestions, regardless of that being electronic, oral or written between us.

22.2 A printed version of these rules and all communications given in electronic form shall be legally permitted in legal or administrative negotiations.

We may assign or delegate this agreement. You may not assign or delegate this agreement.

You should be aware that your funds are not protected in the case of insolvency and, therefore, your funds may not be refunded to you if we become insolvent. However, jackpot wins are separate, fully insured, and would be covered. In the unlikely event of insolvency, funds not related to insured jackpots may not be refunded. Players acknowledge that the use of cryptocurrencies and online gaming carries financial risks. Jackpot wins are covered by a third-party insurer and are processed separately under their terms and compliance checks.

25.1 These terms are in accordance with Costa Rica's laws and the parties agree that they will obey the jurisdiction of Costa Rican courts.

25.2 These Rules may be published in several languages. Only the English version constitutes the legal basis for the relationship between us, but all versions reflect the same principles. Translations to other languages are done as a service and in good faith. If there are any discrepancies between the English version and a translation, the English version will always take precedence.

25.3 By using this website, you confirm that online gaming is legally permissible in your jurisdiction. We accept no liability for use of the platform in regions where such use is restricted or illegal.

26.1 No Self-Referring
Affiliates are prohibited from engaging in self-referral activities. This includes but is not limited to creating multiple accounts for the purpose of generating referral rewards.

26.2 No Boosting Wagered Volume
Affiliates are strictly prohibited from artificially inflating wagered volumes associated with their affiliate code. Any attempt to manipulate or boost wagered volumes is considered a violation of this policy.

26.3 No Boosting Users
Affiliates must refrain from artificially boosting the number of users linked to their affiliate code through any means. Such activities are not allowed and may result in the termination of the affiliate relationship.

26.4 No Multi-Accounting
Multi-accounting is strictly prohibited. Affiliates are not allowed to create or use multiple accounts for the purpose of exploiting the affiliate program. Violation of this rule may lead to the suspension of the affiliate account.

26.5 Payment Currency and Chain Flexibility
Affiliate earnings can be disbursed in any currency and on any blockchain. We offer flexibility in payment options to accommodate the diverse preferences of our affiliates. Please ensure your payment preferences are accurately communicated to facilitate a seamless payout process.

26.6 No Rewards Farming
Risk-free bets on any game (e.g. proportional play on different results in the same hand/game so that "action" is created without risk) are not eligible for Rewards. Players who are detected to be using this tactic, or in collusion (such as a person who bet on the player and a different person who plays on the bank), will have their accounts closed indefinitely and all rewards will be retained. Some of our games where this is possible are thus not included in Rewards - including for example, Baccarat games which allow betting on both Player and Dealer, and Roulette games which allow betting on both red and black.

26.7 Rewards Rollover
Rewards must be rolled-over 1x before they can be withdrawn.

26.8 Player Activity Requirement
Rewards, bonuses, and promotional offers are intended for active players who engage with our platform in good faith. We reserve the right to withhold, revoke, or adjust any rewards from accounts that demonstrate minimal or non-genuine activity. This includes, but is not limited to, users who:

• Make negligible or no deposits over extended periods (e.g., 6 months or more),
• Rarely participate in gameplay,
• Only engage for the purpose of claiming rewards, or
• Otherwise exhibit behavior inconsistent with the spirit of our promotions.

We may use our sole discretion in determining what constitutes genuine participation and reserve the right to apply this policy without prior notice.

26.9 If Rules are Breached
We reserve the right to take decisive actions, including but not limited to the closure of the affiliate's account, termination of their referral code, and temporary or permanent withholding of any accrued earnings, or removal of Rewards. Such measures will be implemented at the sole discretion of the management to maintain the integrity and fairness of our Affiliate and Rewards programs.

Evojacks.com is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our site.

27.1 Information We Collect
Personal Information. We collect personal information that you provide to us when you create an account, use our services, or communicate with us. This information may include:

• Contact Information: Name, email address, phone number, and address.
• Account Information: Username, password, and other details necessary to access your account.
• Payment Information: Crypto wallet information, and transaction history.
• Identification Information: Copies of identification documents, for verification purposes.
• Profile Information: Preferences, betting history, and gaming activities.

Technical Information. We automatically collect technical information when you use our services, such as:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our website and services, including pages visited, time spent on the site, and referral sources.
• Cookies and Tracking Technologies: Information collected through cookies, and similar technologies.

27.2 How We Use Your Information
We use your personal information for the following purposes:

• Account Management: To create, manage, and maintain your account, and processing transactions.
• Service Delivery: To provide and personalize our gambling services, including processing bets, and offering customer support.
• Compliance: To comply with legal obligations, such as AML/CTF regulations, and to prevent fraud, money laundering, and other illegal activities.
• Communication: To send you notifications, updates, promotional offers, and other communications related to your account and our services. You can opt out of marketing communications at any time.
• Analytics and Improvements: To analyze usage patterns and improve our website, services, and user experience.
• Security: To protect our users, services, and platform from unauthorized access, breaches, and other security threats.

27.3 Sharing Your Information
We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, or performing other functions on our behalf.
• Legal and Regulatory Compliance: We may disclose your information to government authorities, regulators, or law enforcement agencies when required by law, regulation, or legal process.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

27.4 Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

27.5 Your Rights
You have certain rights regarding your personal information, subject to applicable laws:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes or in certain other situations.
• Withdraw Consent: If you have given consent to the processing of your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

27.6 International Data Transfers
Your personal information may be transferred to and processed in countries outside of your home country, including countries that may have different data protection laws. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws, regardless of where it is processed.

27.7 Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your information, we will securely delete or anonymize it.

27.8 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed of how we are protecting your information.

28.1 General
Due to the real-time nature of online gambling and gaming activities, once a bet is placed or a transaction is confirmed, it is considered final and cannot be canceled. This applies to all forms of betting, including sports betting, casino games, lotto, and any other gambling services offered on our platform.

28.2 Exceptions to the Cancellation Policy
In certain limited circumstances, we may allow a bet or transaction to be canceled. These exceptions are strictly at the discretion of Evojacks.com and may include the following scenarios:

• Technical Errors: If a technical malfunction or system error results in an unintended or duplicate bet or transaction, you may request a cancellation. We will review the situation and, if warranted, void the bet or transaction.
• Obvious Errors: If a bet is placed on incorrect odds or terms due to an obvious mistake (commonly known as a "palpable error"), we reserve the right to cancel the bet and refund the stake.
• Game/Event Cancellation: If a game or event is canceled or voided after a bet has been placed, we may cancel the bet and return the stake, depending on the rules specific to that game or event.

28.3 Requesting a Cancellation
If you believe your bet or transaction qualifies for cancellation under the exceptions listed above, please follow these steps:

• Submit a Request: Contact our Customer Support team via email at [email protected] or through our live support as soon as possible.
• Provide Details: Include your account information, the bet or transaction ID, and a detailed explanation of why you believe the bet or transaction should be canceled.
• Investigation: We will investigate your claim and may request additional information or documentation.
• Decision: After our review, we will notify you of our decision. If the cancellation is approved, any affected funds will be returned to your account.

28.4 Automatic Cancellation
We reserve the right to automatically cancel any bet, transaction, or account activity in the following circumstances:

• Fraudulent Activity: If we detect any fraudulent activity or violation of our Terms and Conditions, we may cancel the related bets or transactions and take further action, including account suspension or termination.
• Regulatory Requirements: We may cancel bets or transactions to comply with legal or regulatory requirements.

28.5 Changes to this Policy
We may update this Cancellation Policy from time to time to reflect changes in our services, legal obligations, or for other operational reasons. Any updates will be posted on our website and will take effect immediately. We encourage you to review this policy periodically to stay informed of any changes.

29.1 General
Due to the nature of gambling and gaming services, all transactions conducted on our platform are considered final. We do not offer refunds for bets, wagers, or any other gaming-related transactions once they have been completed. By placing a bet or participating in any game, you acknowledge and agree to this policy.

29.2 Exceptions to the No Refund Policy
Under specific circumstances, we may consider a refund or reversal of a transaction. These exceptions are strictly at the discretion of Evojacks.com and may include the following scenarios:

• Technical Errors: If a technical malfunction or system error causes a duplicate transaction, incorrect bet placement, or other unintended action, we may review the incident and consider a refund or reversal of the affected transaction.
• Unauthorized Transactions: If you believe a transaction was made fraudulently or without your consent, you must report it to us immediately. We will investigate the claim and may issue a refund if the transaction is found to be unauthorized.
• Game Cancellation: If a game or event is canceled or voided after you have placed a bet, we may refund the stake, depending on the rules applicable to that specific game or event.

29.3 Requesting a Refund
If you believe you qualify for an exception and wish to request a refund, please follow these steps:

• Submit a Request: Contact our Customer Support team via email at [email protected] or through our live support within 24 hours of the transaction.
• Provide Details: Include your account information, transaction details, and a clear explanation of why you believe a refund is warranted.
• Investigation: We will investigate your claim and may request additional information or documentation.
• Decision: After reviewing your request, we will notify you of our decision. If approved, the refund will be processed using the original payment method. Please allow up to 10 business days for the refund to be processed.

29.4 Responsible Gambling
We encourage all users to gamble responsibly and within their means. If you feel you may have a gambling problem or need assistance with responsible gambling, please contact our support team for resources and support.

29.5 Changes to this Policy
We may update this Return and Refund Policy from time to time to reflect changes in our services or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed of any updates.

Evojacks.com is committed to providing a safe, secure, and responsible gaming environment. We recognize that while the majority of our customers enjoy gambling as a form of entertainment, a small percentage may experience issues related to problem gambling. Additionally, we take strict measures to prevent underage gambling and ensure compliance with all applicable laws and regulations.

30.1 Commitment to Responsible Gambling
Our goal is to provide a platform where players can enjoy gaming responsibly. We aim to:

• Educate players about responsible gambling practices.
• Provide tools and resources to manage gambling behavior.
• Offer support to those who may be experiencing gambling-related problems.

30.2 Tools for Responsible Gambling
To help our players maintain control over their gambling activities, we provide the following features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently block access to your account.
• Reality Checks: Receive periodic notifications to remind you of the time spent gambling.

30.3 Recognizing Problem Gambling
Signs of problem gambling may include:

• Chasing losses.
• Neglecting personal or professional responsibilities.
• Gambling with money needed for essential expenses.
• Hiding gambling behavior from friends or family.

If you recognize these signs in yourself or someone else, we encourage you to seek help immediately.

30.4 Support Resources
We collaborate with reputable organizations to provide support and advice to players who may need help. If you or someone you know is experiencing gambling-related issues, contact one of the following:

• Gamblers Anonymous: https://www.gamblersanonymous.org/ga
• Gambling Therapy: https://www.gamblingtherapy.org

30.5 Underage Gambling Policy
We collaborate with reputable organizations to provide support and advice to players who may need help. If you or someone you know is experiencing gambling-related issues, contact one of the following:

• Zero Tolerance for Underage Gambling: We strictly prohibit individuals under the age of 18 (or the legal age in your jurisdiction) from accessing our platform.
• Account Suspension and Termination: If we discover that a player is under the legal age, the account will be immediately suspended, and all funds may be forfeited as per our terms and conditions.
• Educating Parents and Guardians: We encourage parents and guardians to monitor their children's online activities. Resources are available to help block access to gambling sites.

30.6 Our Commitment
At Evojacks.com, we prioritize the well-being of our players and the integrity of our platform. If you have any questions about our Responsible Gambling and Underage Gambling Policy or need assistance, please contact our support team at [email protected]. Together, we can ensure a safe and enjoyable gaming experience for everyone.