FAQ

Residents of countries where online lotto betting and casino gaming is legal. However, gambling is still gambling, and so you must be at least 18 years of age in order to play.

Our Lotto betting markets close approximately two hours before the official draw is held. To avoid missing out on your bet, you can choose to purchase more than one week upfront. Your bet will be placed each week for the number of weeks you selected.

You need to sign up with Metamask to play on Evojacks.com. Click the Signup button on the right side of the top menu bar and Metamask will ask you to connect. Once you've approved that, you can sign in (this does not create a transaction, but just allows our site to connect to your Metamask account).

You can find your numbers by logging in to your account and going to "My Lotteries" (it can be found in the "Cashier" section). There you can find all your active purchases, along with your purchase history. Click on one of the boxes under the "My Lotteries" section, and you can see a full list of your lottery lines.
If you can't find them, please contact our customer service and we will gladly help you.

You can find your winnings on your account under "My Winnings". You can click on a winning bet to see the numbers you matched. Matching numbers to the drawn numbers are shown with a highlighted border. Whenever you win on your lotto bets, the prize is automatically added to your balance.

Lottery bets that have been placed online cannot generally be changed or cancelled after they have been purchased. Before you place a bet on Evojacks.com please make sure that all details are correct.

We may, in our discretion, cancel a lottery bet should you contact the customer support team prior to the draw.

You can withdraw your winnings from the "Deposit/Withdraw" section in your account.

Simply enter the withdrawal amount and your cryptocurrency address.

Please check our withdrawal area for minimum amount withdrawal.

For security purposes, one of our customer service agents will review your withdraw request and the payment will be completed after approval.

If you want to close your account, you can do so by changing your account status in the "Profile" section to Disabled and clicking the update button. If you need future access, this can be done through customer support.

You do not need to complete this section, and anonymous play is perfectly acceptable. We do not share your details with third parties, and your email address would only be used to keep you up to date on promotions related to Evojacks.com.

To change your account information, click on "Cashier". From here, you can change your personal information under the "My Profile" section and finally click "Update Profile".

To deposit funds, click on the "Deposit" link in the main menu. You can choose which chain you want to use, and the cryptocurrency. Select your chain and then the currency by clicking "Use Currency". Next click on the Deposit button next to it, enter the amount, and follow the usual MetaMask process. NOTE: The deposit buttons are disabled for all tokens which are not currently "in use". In order to deposit a different currency, simply click the relevant "Use Currency" button and the deposit button will be enabled and ready to use.

1. Create an account by clicking the "Sign Up" button.
2. Log in and click "Deposit" on the main menu.
3. Select the chain to use from the list.
4. Click "Use Currency" next to the cryptocurrency you want to deposit.
5. Click the "Deposit" button next to the cryptocurrency.
6. Enter the amount to deposit.
7. The deposit will be processed through your MetaMask and added to your account balance, ready for use.

1. Navigate to the cashier area.
2. Select the chain to use from the list.
3. Click "Use Currency" next to the cryptocurrency you want to deposit.
5. Click the "Withdraw" button next to the cryptocurrency.
6. Enter the amount to withdraw.
7. The withdrawal will be processed by our team and then sent to your account address.

For security and efficiency, player withdrawals are made manually. This is to ensure that player balances and funds cannot be fraudulently taken from the system. We try to send our withdrawals out when networks are quieter, particularly for expensive chains such as Ethereum. Please allow up to two days for withdrawals to be checked and issued. Please allow longer for tier 1 and 2 prizes. Our insurance company is responsible for paying these amounts, so it takes a bit more time.

When you login your balance is shown at the top of the page, next to the Log Out button. For currencies that can use multiple chains, like USDT, it will show a prefix for the chain. For example if you have a balance showing of 100 USDT.e it means that your account holds 100 USDT on the Ethereum chain.

Yes, you can use your wallet balance to place more lottery bets or purchase more syndicates, increasing your chances to win a prize.

No, you do not receive an actual ticket as you don’t buy a ticket in the real lottery. Instead, you can review all your purchases that include your details and a transaction number.

You win by matching numbers, just like in traditional lottery. To win the jackpot, you have to match all the numbers at the top of the prize table.

We base our prizes and results on the actual lotteries. We always mirror the official prize table except when the prize is greater than €50m. Where this is the case, the maximum a Evojacks.com customer can win is €50m, or equivalent.

The maximum prize you can win betting at Evojacks.com is €50m.

If you win the jackpot, your share will be determined by the number of winners.

Yes, they are. We have an agreement with reputable insurance providers, which guarantees that all the prizes will be paid in accordance with our terms and conditions.

No. You will receive your jackpot winnings in full. We do not make reports to any jurisdiction for any purposes, including tax. As with any payment of a jackpot win, your tax responsibilities remain your own.

No. You will receive your jackpot win as one complete payment in cryptocurrency.

Prizes are automatically added to your balance, so you do not have to actually "claim" them. You would just make a withdrawal request as and when you want.

All prizes related to international lottery draws are subject to the latest exchange rates, and so fixed prizes will fluctuate as the dollar/euro make gains and losses against foreign currencies.

To see when each draw takes place you can go to the lottery tab and you will see a countdown to the next draw on each lotto.

To see the latest results, go to the "Lotto Results" page from the main menu. There you can find the latest results, as well as results from previous draws, so you can even use it to check any tickets you purchase offline.

Most lotteries are drawn live on television, or via the internet, and so as soon as we can get our hands on the results, we will verify and publish them. This sometimes takes a few hours whilst the winnings payable in the actual lottery are calculated, but should never take more than 48 hours.

Evojacks.com offers two ways to bet: Single Line Lottery Bets and Lottery Syndicates.

A Single Line Lottery Bet is similar to buying a lottery ticket but it is a bet on the outcome of the underlying Lotto draw. You choose your own numbers or use 'Lucky Dip', in which a combination of numbers is selected, add all your selections to your cart and then checkout to place your bet.

To place a Single Line Lottery Bet:

a) Choose the lottery you wish to enter from the Lottery page.
b) Select the numbers you want to bet on. You can either select your own numbers or use 'Lucky Dip' to play with randomly generated number combinations from Evojacks.com. You can use the 'Lucky Dip' buttons multiple times, to pre-select as many randomly generated number combinations as you want.
c) Choose the draw days. Some lotteries are drawn multiple times per week, so you can choose to enter one or more of the available draw days. If today is Wednesday, and the options Tuesday and Friday are available, the actual draws will go in the order Friday then Tuesday.
d) Choose the bet frequency. You can choose 'Just once', which means to play the chosen lines, on the chosen days one time (so if you chose Tuesday and Friday, it will play those days once each), or 'Prepay', where you will prepay for the following number of weeks in advance, and we will continue to place bets on those prepaid lines each week.
e) Add the Bet to your Playslip.
f) Go to the checkout to confirm your bet. The bet will be placed and your balance updated.

Evojacks.com's Lottery Syndicates are a type of "lottery syndicate shares", in other words a great way of getting more chances to win. Each Lottery Syndicate can contain hundreds of lines, meaning you have hundreds of chances to win each week.

Lottery lines (number selections) are entered into a pool divided into shares, and you can buy one or more shares. The more the lottery lines in the package you choose, the greater the chances to win a prize are.

The amount of shares you purchase influences how much you will win also. For example, if there are 100 total shares in a syndicate and you hold 10 of them, you receive one tenth of the winnings (so on a €1000 prize, you win €100). Buying extra shares does not increase the chances of winning, but if you win, you will win more, based on the number of shares purchased.

There are several different Lottery Syndicates available at Evojacks.com and we are adding new and exciting Syndicates all the time. You can also choose from Syndicates with different amounts of lines. All of our Syndicates contain a selection of the world’s biggest lotteries.

We currently offer a wide range of Syndicate products.

Each of the syndicates contains a large number of lines from different lotteries; most syndicates have over 100 lines and many have in excess of 300.

The syndicates contain lines from the world’s biggest lotteries, such as EuroMillions and Powerball.

When purchasing a syndicate you will generally receive 1 share out of a total of 300.

Any winnings will be divided between all shareholders.

To buy one of our Lottery Syndicates:

a) Choose the syndicate you wish to enter from the Syndicate page.
b) Choose how many shares you want to purchase. You can choose one or multiple shares.
c) Choose the frequency you want to participate in draws. You can choose 'Just once', which means to play the chosen Syndicate for a single week (for the number of draws contained within the syndicate), or 'Prepay', where you will prepay for the following number of weeks in advance, and we will continue to place bets on the prepaid package each week.
d) Add the Syndicate to your shopping basket.
e) Go to the checkout to confirm your bet.

You can increase the chances to win a prize by increasing the number of shares or by choosing a Syndicate with a high number of lines or by doing a combination of both.

You can also buy more than one Syndicate. Since they all include different lottery lines, the more you buy, the more chances you have to win a prize every day!